Reference

Terms That Cover Your bb66 Account

These terms set out the rules for using your bb66 account — from opening it to making deposits via bKash, Nagad, or Rocket and requesting withdrawals.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredWithdrawals subject to verificationTerms updated with notice
bb66 Terms That Cover Your bb66 Account
TERMS CONTACT

Reach Us About These Terms

If a clause is unclear or you need to raise a terms-related concern, our support team handles account and policy queries directly. Contact us before taking any action on a disputed point — most issues are resolved at first contact.

Team online

Live Chat

Open the chat widget from any page on bb66. Our team responds to terms and account queries during support hours.

Email Support

Send your query to our support address for a written record. Useful for formal terms disputes or documentation requests.

Account Help Centre

Check the Help section inside your account dashboard for answers to common terms questions before contacting support.

HOW WE OPERATE

How bb66 Handles Your Account Data

We hold your account data only as long as it is needed for the purpose it was collected — typically for the duration of your active account plus any period required by applicable law. You can request a copy of the data we hold on you by contacting support with your verified account details. Wallet information linked to bKash, Nagad, or Rocket is stored in encrypted form and is used solely for processing your transactions. We do not share your personal data with third parties for marketing purposes.

Data Retention

Account data is kept for the active life of your account and any legally required period after closure. You may request deletion where local law permits it.

Wallet Security

Payment details for bKash, Nagad, and Rocket are encrypted at rest. Wallet names must match your account name before any withdrawal is processed.

Account Access

You control your login credentials. Enable two-factor authentication from your account settings to add a second layer of protection to your session.

Contact for Changes

To update personal details or request a data correction, contact support with your account ID and a brief description of the change needed.

Common Questions About These Terms

These are the questions we hear most often about account terms, eligibility, and data on bb66.

You must meet the eligible age requirement under the laws of your region in Bangladesh. It is your responsibility to confirm that using this service is permitted where you live before registering.

No. One account per person is the rule. If we detect duplicate accounts linked to the same identity or wallet, both may be suspended pending review.

We retain data for the period required by applicable law after closure. You can request a summary of what we hold by contacting support with your verified account details.

Contact our support team via live chat or email with your account ID and the transaction reference. We review disputes and respond with a written outcome.

The core account terms apply equally to all payment methods. Each wallet service also has its own terms, which govern the transfer on their side independently of ours.

We post a notice on the platform when terms are updated. Continuing to use your account after that notice is posted means you accept the revised conditions.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.