Reference

How we collect, store and protect your information

We collect account details, session data and payment records when you deposit via bKash, Nagad or Rocket, place a bet or contact support. Everything stays encrypted and we never share your wallet PIN or personal credentials with third parties.

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bb66 How we collect, store and protect your information
PRIVACY CONTACT

How to reach us about your data

If you want to see what information we hold, update your details or delete your account, our support team handles every request. Live chat is the fastest route during peak hours and email works when you need a written record.

Live chat Open the chat bubble in the bottom corner of any page, type your mobile number and ask for a data review or deletion. The agent will verify your account and walk you through the options on screen.
Email Send your request to the support address listed in the site footer. Include your registered mobile number and username so we can locate your record quickly and reply with next steps within one business day.
Account panel Log in, tap the settings gear, then scroll to Privacy Controls. You will see buttons to download your transaction history, update consent preferences or schedule account deletion after a cooling-off window.
PROTECTION LAYERS

How we secure your account and payment data

Every deposit you make through bKash, Nagad or Rocket travels over an encrypted tunnel so no one outside our platform can read the transaction details. We store passwords as salted hashes, which means even our own database administrators cannot reverse them back into plain text. Session cookies expire after thirty minutes of inactivity and we force a fresh login if your IP address changes mid-session. Withdrawals trigger a two-step verification flow that sends an OTP to your registered mobile number before releasing funds.

SSL encryption

Every page load, login attempt and payment submission runs through a certificate-validated HTTPS connection so third parties cannot intercept your credentials or wallet details while they move between your device and our servers.

Payment isolation

We never store your bKash PIN, Nagad password or Rocket security code. You enter those directly in the wallet provider's own app or web form and we only receive a transaction reference once the transfer completes successfully.

Audit trail

Every login, deposit, bet and withdrawal writes a timestamped entry to your account ledger. You can review the full history in the transactions tab and flag any line you do not recognise so we can freeze the account and investigate.

Retention limits

We keep transaction records for the period required by local regulation, then anonymise older entries by removing your name and mobile number. You can request early deletion if you close your account and no disputes or chargebacks are pending.

What players ask about privacy on bb66

We ask for your mobile number, a username and a password. When you make your first deposit via bKash, Nagad or Rocket we log the transaction ID and amount to credit your wallet balance securely.

Yes. Log in, open account settings and tap Download My Data. You will receive a file with your transaction history, session log, bet slips and support tickets within a few minutes depending on account age.

No. We never pass your bKash, Nagad or Rocket credentials to anyone. The only data we share is an anonymised transaction reference with the payment processor to confirm that your deposit arrived and should be credited.

Transaction records stay in the archive for the period local regulation requires, typically one to three years. After that window we anonymise the entries by removing your name and contact details so they cannot be traced back to you.

Yes. Contact support via live chat or email, confirm your registered mobile number and request account closure. We will schedule deletion after a short cooling-off period to ensure no pending bets or withdrawal disputes remain open.

We log session data to detect unusual login patterns, like someone trying to access your account from a new city or device. If we spot a mismatch we pause the session and send an OTP to your mobile number for verification.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.