What we collect and why we need it
When you open an account we ask for your mobile number, a username and a password so we can verify deposits and process withdrawals. Every time you fund your wallet with bKash, Nagad or Rocket we log the transaction ID, amount and timestamp to match the
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payment against your account balance. Session data includes your IP address, device type and browser fingerprint so we can flag unusual login patterns and block unauthorised access attempts. We record game history, bet slips and win amounts for your transaction archive and to meet local record-keeping
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obligations where applicable. Support tickets, live-chat transcripts and email threads are stored to track issues and improve service quality. We do not ask for your wallet PIN, OTP codes or card CVV at any stage. Cookie and tracking-pixel data help us measure which slots, live tables
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and cricket markets get the most traffic so we can prioritise studio deals and optimise lobby layout. All processing depends on your local law and the eligible regions we serve; if local regulation restricts online gaming we cannot accept registrations from those areas. We publish retention
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periods in the account-settings panel and you can request a data export or deletion by contacting support with your registered mobile number.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.